Red Rock Consultants Ltd also uses the trading names of Red Rock This privacy policy explains how we use any personal data we collect about you.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete a web form, customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies. You can read about how we use cookies here –

How will we use the information about you?

We collect information about you to process your order, manage your account and contact you about our products and services we think may be in your interest.

Red Rock Consultants Ltd will not share your information with other companies for marketing purposes. Third-party suppliers are sometimes used to complete your order, fulfil a service you have requested or provide marketing support. We supply them with minimal information to fulfil their obligations.

Access to your information, correction and deletion

You have the right to request a copy of the personal information that we hold about you. We will respond to your request within 30 days. If you would like a copy of some or all of your personal information, please email or write to us. We may make a small charge for this service if multiple requests are made for the same information.

We want to make sure that your personal information is accurate and up to date. You can request us to do this at any time by phone, email or post.

You can ask for your details to be removed from our system and deleted. On occasion we may need to reject your request. If keeping your personal information is required to comply with any legal obligations or we have a legitimate interest for keeping it, we will explain this to you.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Complaints procedure

If you are unhappy about any aspect of us holding your personal data or how it is used, contact us straight away. We prefer communication to be made in writing so that we have a record of our correspondence.

Please see for further information of your data protection rights as an individual.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 02 August 2018.

How to contact us

If you have any questions about our privacy policy or information we hold about you, please contact the Data Co-ordinator at: 

Telephone: 0121 212 0234
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Write to: Data Co-ordinator, Red Rock Consultants Ltd,  First Floor, 21 Graham Street, Jewellery Quarter, Birmingham, B1 3JR